Privacy Policy
Effective Date: 1 May 2025
At Neocloud.world, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our services.
1. Information We Collect
Personal Information:
- Name, email address, phone number, and company name (when you register or contact us).
- Billing and payment details (processed via secure third-party payment gateways).
Usage Data:
- IP address, browser type, operating system, pages visited, time spent, and access times.
Cookies and Tracking:
- We use cookies and similar technologies to enhance user experience and analyze website traffic.
2. How We Use Your Information
We use your information to:
- Provide and maintain our AI infrastructure services.
- Communicate with you regarding your account or inquiries.
- Process payments and invoices.
- Improve our platform and develop new features.
- Comply with legal obligations.
3. Sharing and Disclosure
We may share your data with:
- Trusted service providers (e.g., payment processors, cloud vendors).
- Legal authorities when required to comply with laws or regulations.
- Business partners like Penguin Solutions to provide you with integrated services.
We never sell your personal data.
4. Data Security
We implement industry-standard security practices, including encryption and access controls, to protect your data.
5. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your data.
- Opt out of marketing communications.
- Request a copy of the information we hold about you.
6. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of these sites.
7. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the new effective date.
8. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact:
Neocloud.world Support
Email: info@neocloud.world